Ben Dobson, a Researcher at Reform, wrote an article in The Skills, Employment and Health Journal on employment services. He argues that whilst people have many concerns about the implications of the gig economy, we shouldn't ignore its potential benefits, particularly for older workers. They face many barriers in the workplace e.g. due to health conditions or other responsibilities such as caring for a relative. More flexible working arrangements could offer some people "the control and flexibility needed to balance an income with other demands". However, the UK's employment services are poorly designed to support more people into the gig economy.
"But attention must quickly turn to employment services. If these fail to keep pace with the changing labour market, an opportunity to help some of the Country’s most vulnerable will be lost."
Read the full article here.