Public service design and delivery

Innovative cross-cutting ideas underpin public service reform including productivity, devolution, service design and commissioning for better outcomes. . Reform researches these alongside its work on the individual part of the public sector.

The world is changing, and so can public services.

Publications

8th September 2021

A State of preparedness: how government can build resilience to civil emergencies

The COVID-19 pandemic is the most serious civil emergency this country has faced in peacetime; unprecedented in its scale, complexity, and duration. Despite the fact that extensive central government machinery exists to anticipate, prepare for, and respond to civil emergencies, the pandemic has exposed critical shortcomings in preparedness and resilience.

Blogs

Press

Newsnight, Tuesday 22 September 2021

Reform Director, Charlotte Pickles, spoke to Newsnight Political Editor, Nicholas Watt, about the cost of living crisis and whether more State is a sensible path forward for the Government.

Watch it back here