Public service design and delivery

Innovative cross-cutting ideas underpin public service reform including productivity, devolution, service design and commissioning for better outcomes. . Reform researches these alongside its work on the individual part of the public sector.

The world is changing, and so can public services.

Publications

3rd November 2021

The State of the State 2021 - 2022

Marking a decade since the first installment, this year’s State of the State finds government and public services dealing with both the pandemic and its wider repercussions as a ‘new normal’ emerges.

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8th September 2021

A State of preparedness: how government can build resilience to civil emergencies

The COVID-19 pandemic is the most serious civil emergency this country has faced in peacetime; unprecedented in its scale, complexity, and duration. Despite the fact that extensive central government machinery exists to anticipate, prepare for, and respond to civil emergencies, the pandemic has exposed critical shortcomings in preparedness and resilience.

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17th May 2021

Algorithmic transparency in the public sector

This event-write up brings together the ideas generated at Reform and Imperial College London’s The Forum, policy hackathon ‘Algorithmic transparency in the public sector’.

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Blogs

8 November 2021
By Charlotte Pickles

Reform 2.0: Our strategic priorities

Covid, for many people and organisations, has been traumatic, but as with any crisis, it also prompts reflection.

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27 October 2021
By Charlotte Pickles

Good for, bad for: Reform's Budget and Spending Review breakdown

The Chancellor’s job was made easier by a punchier than expected economic recovery – thanks in no small part to the Government’s successful vaccine roll out. In their

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21 October 2021
By REFORM

Press release: Public spending priorities revealed by Deloitte and Reform poll

UK public expect government spending to be higher following pandemic despite concerns about higher taxation and borrowing

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Press

Newsnight, Tuesday 22 September 2021

Reform Director, Charlotte Pickles, spoke to Newsnight Political Editor, Nicholas Watt, about the cost of living crisis and whether more State is a sensible path forward for the Government.

Watch it back here.