Public service design and delivery

Innovative cross-cutting ideas underpin public service reform including productivity, devolution, service design and commissioning for better outcomes. . Reform researches these alongside its work on the individual part of the public sector.

The world is changing, and so can public services.

Publications

18th December 2020

The year in public services: 2020

To say this has been a year like no other is to (under)state the obvious. 'The Year' assesses the implications of the last twelve months for public services.

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7th December 2020

All hands on deck: public private partnerships during COVID-19

This Reform Perspectives examines how government has worked with the private sector to respond to COVID-19. It suggests that there are lessons from the pandemic that, if acted on, would allow government to more effectively leverage the private sector to respond to future crises.

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3rd November 2020

The State of the State 2020 - 21

Now in its ninth year, The State of the State 2020 - 21 focuses on the impact of the coronavirus pandemic both on the public and the public it serves.

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Events

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In conversation with Lord Gus O'Donnell

Thursday 13th May 2021

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Blogs

25 November 2020
By Charlotte Pickles

Good for, bad for: Reform's Spending Review 2020 breakdown

Today’s one-year Spending Review held few surprises. We knew the finances were exceptionally bad, and the la

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18 November 2020
By Aidan Shilson Thomas

Reform responds to National Audit Office COVID-19 procurement report

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8 July 2020
By Charlotte Pickles

Analysis Of The Chancellor's Economic Statement

A lot was riding on the Chancellor’s economic statement today (8 July), and, overall, he didn’t disappoint.

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Press

Civil Service World, 16 December 2020

Following the launch of 'All hands on deck: public private partnerships during COVID-19', report co-author and Senior Reform Researcher, Aidan Shilson-Thomas, wrote for Civil Service World on procurement throughout the pandemic.

Read it here.