Public service design and delivery

Innovative cross-cutting ideas underpin public service reform including productivity, devolution, service design and commissioning for better outcomes. . Reform researches these alongside its work on the individual part of the public sector.

The world is changing, and so can public services.

Publications

18th December 2020

The year in public services: 2020

To say this has been a year like no other is to (under)state the obvious. 'The Year' assesses the implications of the last twelve months for public services.

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7th December 2020

All hands on deck: public private partnerships during COVID-19

This Reform Perspectives examines how government has worked with the private sector to respond to COVID-19. It suggests that there are lessons from the pandemic that, if acted on, would allow government to more effectively leverage the private sector to respond to future crises.

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3rd November 2020

The State of the State 2020 - 21

Now in its ninth year, The State of the State 2020 - 21 focuses on the impact of the coronavirus pandemic both on the public and the public it serves.